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At Isla Cafe, your satisfaction is our priority. If you encounter any issues with your purchase, we're here to help. Please read our return policy below to understand our process.
Damages and Issues
We take great care in packaging and shipping our products, but sometimes damages can occur during transit. If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue promptly.
Exceptions
Certain items are non-returnable for health and safety reasons:
Return Limitations
Items eligible for return must be:
Exchanges and Refunds
If you are not completely satisfied with your purchase, you may request an exchange or refund:
Contact Us
If you have any questions or need assistance with a return, please reach out to us:
Thank you for choosing Isla Cafe. We appreciate your understanding and cooperation with our return policy.